Heavenly Salts holds customer service as a high priority. If your order was damaged, has not been received or you are unsatisfied with your order for any reason, please or email us at heavenlysalts@gmail.com within 72 hours to discuss a refund.

After your payment has been received, we will ship out your order within 1 to 3 days. A confirmation email will be sent as soon as your order has been shipped. Our products ship through USPS and usually take between 3 to 5 business days. If you have not received your order after 14 days of your confirmation, please contact us so that we may take care of it!